AI automation & intelligent operations
AI systems thatrun your operations.
Novaryn designs, builds and operates the AI agents and workflows that run repetitive work across your business — connected to the systems you already use.
We start by finding what is actually worth automating. You get the number before you get the invoice.
Four minutes, no call required. You keep the report either way.
Business data
- Documents
- CRM records
- Tickets
- Databases
Novaryn AI
- Retrieval
- Extraction
- Reasoning
- Decision
Agents & workflows
- AI employees
- Triggers
- Tools
- Human approval
Your systems
- HubSpot
- Slack
- Drive
- Postgres
Automated operations
- Monitored
- Costed
- Audited
- Improving
- AI employees
- 6AI employeessales, support, finance, ops, research, reporting
- integrations
- 26integrationsCRM, mail, chat, drives, databases, MCP
- of high-risk actions gated
- 100%of high-risk actions gatedhuman approval, by default
- to a costed opportunity list
- 4 minto a costed opportunity listno call required
Built and operated by Novaryn
Five live AI products. No customer logos — Novaryn is early, and these are its own.
The problem
Your team is doing work a system should be doing
Not the interesting part of anyone's job. The part that happens between the interesting parts — reading, copying, checking, chasing, and typing the same thing into a second system.
Lead qualification
salesA rep opens each enquiry, searches the company, guesses at fit, and types a summary into the CRM — or doesn't, which is worse.
88% automatable · 3 weeks to production
Customer support
supportAn agent reads every ticket to discover that two thirds of them are the same six questions, then writes the same six answers again.
72% automatable · 5 weeks to production
Email processing
operationsSomeone is the human router for a shared inbox. It is nobody's job title and it is four hours of their week.
76% automatable · 2 weeks to production
Reporting
operationsExports into a spreadsheet, a pivot table, a paragraph of commentary, and an email. Every week, by a person who is good at something else.
94% automatable · 3 weeks to production
Invoice processing
financeA finance assistant opens a PDF, types eleven fields into the accounting system, and checks a total against an email.
86% automatable · 4 weeks to production
Document processing
operationsReading a document to copy eight fields out of it, then reading it again because the eighth field was on page four.
83% automatable · 5 weeks to production
Manual data entry
operationsCopy from a tab, paste into a form. It is the single most common answer to “what takes the longest”, and the least often measured.
81% automatable · 3 weeks to production
CRM updates
salesThe CRM is accurate on the last day of the quarter and fiction for the other eighty-nine.
85% automatable · 2 weeks to production
Repetitive approvals
operationsA manager receives a request with no context, opens three systems to build that context, and then clicks Approve.
68% automatable · 4 weeks to production
Internal knowledge discovery
operationsAsking in Slack, waiting, being sent a link to a document that was superseded in March.
74% automatable · 3 weeks to production
Data reconciliation
financeTwo exports, a lookup formula, and an afternoon spent confirming that 96% of the rows match.
89% automatable · 4 weeks to production
Meeting follow-ups
salesNotes in a notebook, actions in someone's memory, follow-up on Thursday.
79% automatable · 2 weeks to production
Twelve processes, and the average business we assess is losing 29 hrs a week across a handful of them. The audit's job is to find which handful, in yours.
The solution
Novaryn turns those processes into systems that run
Not assistants that help someone do the work faster. Systems that do the work, inside your existing stack, with a person on the decisions that need one.
It reaches your systems
An agent that cannot write to your CRM has not automated anything — it has drafted something. Novaryn agents hold scoped, audited credentials to the systems of record, so the work finishes where the work lives.
Not a chat window that produces text you then paste somewhere.
It knows what your business knows
Retrieval runs over your own documents, tickets and wikis, permission-aware and with citations. When it does not know, it says so and escalates rather than inventing a policy that sounds plausible.
Not a general model guessing at your refund terms.
A human holds the risky end
Risk is a property of the action, not of the model's confidence. Irreversible, high-value, bulk and externally-visible actions are gated before execution — because a model that is certain it should issue a refund is exactly the case the gate exists for.
Not autonomy as a marketing claim and a support incident as the result.
Everything is measured
Every run records its tokens, cost, latency, tool calls and whether a human had to step in. You can answer “is this working and what is it costing” from a dashboard rather than from a feeling.
Not a pilot that nobody can evaluate and nobody will cancel.
AI Opportunity Scanner
Find out what your business could automate
Move the controls. The score, the ranking and every rupee below are computed in your browser by the same engine that scores a real audit — there is no lookup table and no placeholder.
Your business
The real audit asks about thirteen dimensions, including the systems you run and which processes are manual today. This preview assumes a common stack and looks across every department.
AI Automation Score
59/ 100
Emerging
- Hours saved / week
- 155 hrs
- Full-time equivalent
- 3.9
- Annual saving
- ₹60.2L
- Payback
- 2.6 mo
- Opportunity density
- 43% ×45
- Systems readiness
- 100% ×30
- Process clarity
- 0% ×15
- Headroom
- 100% ×10
Real, targeted automation potential. The constraint is definition — a short discovery pass would sharpen these numbers considerably.
Top opportunities
- Customer support₹9.9L / yr33 hrs / wk · 55% automatable4.2× · 2.9 mo
- Data reconciliation₹8.2L / yr16 hrs / wk · 62% automatable4.3× · 2.8 mo
- Email processing₹8.1L / yr22 hrs / wk · 66% automatable16.3× · 0.7 mo
- Internal knowledge discovery₹7.6L / yr20 hrs / wk · 56% automatable10.1× · 1.2 mo
AI employees
Not tools. Roles.
An AI employee is an agent configured for a job — with a charter, the systems it needs, the processes it owns, and a written list of what it may never do without a person.
AI Sales Employee
balancedQualifies every lead before a rep opens it
Owns the top of the funnel. Reads every inbound enquiry, researches the company, scores it against your criteria, updates the CRM and books the meeting — escalating anything above your value threshold to a human immediately.
Owns
- Lead qualification
- CRM updates
- Meeting follow-ups
Never unattended
Discounting · Contractual commitments · Outbound to a named-account list
AI Support Employee
balancedAnswers what it knows, escalates what it doesn't
Handles first-line support from your own documentation. Answers with citations, classifies and tags every ticket, detects when a customer is losing patience, and hands over with a summary rather than a transcript.
Owns
- Customer support
Never unattended
Refunds · Account deletion · Public statements about an incident
AI Finance Employee
deepReads every invoice, reconciles every ledger
Owns the paperwork half of finance. Extracts invoice data, matches it against purchase orders, codes expenses, reconciles systems that should agree, and puts only the exceptions in front of a person.
Owns
- Invoice processing
- Data reconciliation
Never unattended
Payment execution · Vendor bank detail changes · Ledger adjustments
AI Operations Employee
balancedKeeps the systems in agreement
The generalist. Processes documents and spreadsheets, moves data between systems, watches workflows for anomalies, prepares the daily summary and raises the alert before anyone notices the problem.
Owns
- Email processing
- Document processing
- Manual data entry
- Repetitive approvals
Never unattended
Bulk deletion · Schema changes · Anything touching production credentials
AI Research Employee
deepReads everything, cites its sources
Answers questions that require reading. Searches your documents and the public web, compares competitors, produces research memos, and monitors topics you care about — always with the source attached.
Owns
- Internal knowledge discovery
Never unattended
Publishing externally · Representing a finding as a company position
AI Reporting Employee
deepThe weekly report, written before Monday
Owns recurring reporting end to end. Pulls from every source, reconciles the figures that disagree, writes the commentary, flags the anomaly you would have missed, and delivers on schedule.
Owns
- Reporting
Never unattended
Distribution to investors or regulators
How it works
Six steps, and you can stop after the first
The audit stands alone. If the numbers do not justify a build, you have a report that says so and you have lost a fortnight rather than a quarter.
Discover
The business describes how it actually runs — volumes, systems, departments, bottlenecks. Scored, not guessed.
Deliverable — Completed assessment + AI Automation Score
Analyse
Each manual process becomes a line item with hours saved, automation potential, difficulty, ROI and a priority.
Deliverable — Ranked, costed automation opportunities
Build
The agents, AI employees and workflows the proposal described are configured against the customer's own knowledge.
Deliverable — Configured agents and workflows
Integrate
The customer's existing systems are connected. Nothing is automated that cannot reach the system of record.
Deliverable — Live, health-checked connections
Deploy
Promoted from staging once evaluations pass. Risk thresholds decide what runs unattended and what waits for a human.
Deliverable — A production environment with approval policy
Optimise
Prompts, models and routing are tuned against evaluation datasets, and the change is measured rather than asserted.
Deliverable — Measured version-over-version improvement
Integrations
Connected to the systems you already run
Agents act inside your stack rather than beside it. 18 connectors in production today, plus any REST API and any MCP server.
Communication
Gmail
liveRead, classify, draft and send from a shared or personal mailbox.
oauth2 · webhooks
Outlook
liveThe same mailbox operations across Microsoft 365 tenants.
oauth2 · webhooks
Slack
liveWhere approvals are requested and alerts land.
oauth2 · webhooks
Microsoft Teams
betaApprovals and alerts for Microsoft-first organisations.
oauth2 · webhooks
WhatsApp Business
betaThe channel most Indian customers actually reply on.
api key · webhooks
CRM
Salesforce
liveRead and write leads, opportunities and activity history.
oauth2 · webhooks
HubSpot
liveContacts, deals, pipelines and notes.
oauth2 · webhooks
Zoho CRM
betaFull CRM read/write for Zoho-first businesses.
oauth2 · webhooks
Productivity
Google Drive
liveThe document corpus most knowledge bases are actually built from.
oauth2 · webhooks
OneDrive
betaSharePoint and OneDrive document ingestion.
oauth2 · webhooks
Notion
liveInternal wiki as a first-class knowledge source.
oauth2
Google Calendar
liveBooking, availability and meeting context.
oauth2 · webhooks
Google Sheets
liveThe system of record nobody admits to having.
oauth2
Confluence
plannedSpace and page ingestion for the internal wiki.
api key
Development
GitHub
liveIssues, pull requests and repository context.
oauth2 · webhooks
GitLab
plannedThe same, for GitLab estates.
oauth2 · webhooks
Jira
liveTicket creation, transition and search.
oauth2 · webhooks
Zendesk
liveHelpdesk tickets, macros and satisfaction data.
api key · webhooks
Databases
PostgreSQL
liveRead-only or scoped-write access to your own database.
connection string
MySQL
liveThe same, for MySQL and MariaDB.
connection string
MongoDB
betaCollection queries and aggregation pipelines.
connection string
Commerce
Shopify
betaOrders, customers, products and fulfilment status.
oauth2 · webhooks
APIs & custom
REST API
liveAny HTTP API, described once and exposed to agents as typed tools.
api key · webhooks
MCP servers
liveConnect any Model Context Protocol server; agents discover the tools they are permitted.
mcp
Inbound webhooks
liveAny system that can POST becomes a workflow trigger.
webhook · webhooks
S3-compatible storage
liveBucket ingestion for document pipelines.
api key
Missing one? Custom REST and MCP connectors are part of every build, not an add-on.
Industries
The same twelve processes, weighted differently
Every business has an inbox and a spreadsheet. What changes by sector is which of them is expensive — and what a regulator will let you automate.
Marketing & Media
Campaigns, clients and reporting at volumeAgencies run on client reporting, brief turnaround and inbox throughput. The work is genuinely creative for about a third of the week; the rest is assembling numbers other systems already hold.
- Reporting
- Email processing
- Lead qualification
- Internal knowledge discovery
Client-confidential material must not cross account boundaries
Automotive
Dealerships, service desks and partsEnquiries arrive across phone, WhatsApp and portals; service scheduling and parts availability live in different systems, and someone reconciles them by hand every morning.
- Lead qualification
- CRM updates
- Customer support
- Data reconciliation
Dealer management systems are often on-premise with limited APIs
Insurance
Claims, policies and underwriting evidenceClaims and underwriting are document pipelines wearing a business suit. Most of the cycle time is reading, extracting and cross-checking paperwork against a policy.
- Document processing
- Repetitive approvals
- Data reconciliation
- Customer support
Regulated decisioning — every automated recommendation needs a recorded human decision · Audit trail retention obligations
Financial Services
Onboarding, reconciliation and reportingKYC packs, statement reconciliation and regulatory reporting consume analyst time that the firm hired for judgement, not for transcription.
- Data reconciliation
- Document processing
- Reporting
- Repetitive approvals
Data residency and retention rules · Model output cannot be the sole basis of a customer-facing financial decision
Healthcare
Intake, records and coordinationPatient intake, referrals and insurance coordination are handled through forms and phone calls that never reach the record system in a structured form.
- Document processing
- Customer support
- Manual data entry
- Repetitive approvals
Patient data requires strict access control and de-identification in prompts · Clinical decisions are never automated — assistive only
Real Estate
Enquiries, listings and site visitsEnquiry volume is high and qualification is shallow; most of a broker's day is deciding which of forty messages is worth a call back.
- Lead qualification
- Email processing
- CRM updates
- Document processing
Listing data is frequently duplicated across portals
Logistics
Shipments, exceptions and proof of deliveryThe happy path is already automated. The cost is in exceptions — a delayed shipment produces a dozen emails and three system updates, all by hand.
- Customer support
- Data reconciliation
- Document processing
- Reporting
Partner systems vary in quality; retries and idempotency are mandatory
Manufacturing
Orders, suppliers and quality recordsPurchase orders, supplier correspondence and quality documentation move between ERP, email and spreadsheets, and the spreadsheet is the one everyone trusts.
- Manual data entry
- Document processing
- Reporting
- Repetitive approvals
ERP write access is usually the hardest integration in the estate
Professional Services
Proposals, engagements and billingBillable people spend non-billable hours on proposals, status reports and timesheet reconciliation. The margin is sitting in the admin.
- Reporting
- Document processing
- Internal knowledge discovery
- Invoice processing
Client confidentiality boundaries between engagements
SaaS
Pipeline, support and product signalsInbound volume outpaces the team long before revenue does. Support tiering, lead routing and CRM hygiene are the first things to break.
- Customer support
- Lead qualification
- CRM updates
- Reporting
Product telemetry and CRM disagree; one has to be made authoritative
Worked examples
What the numbers look like on a real business
Three operating profiles, each run through the same engine your own audit uses. The figures below are the model's output for those inputs — not testimonials, and not rounded up for the page.
B2B SaaS platform
SaaS · 60 employeesSupport volume grew faster than the team. Two thirds of tickets were the same handful of questions, and the CRM was accurate only in the week before a board meeting.
First project
Support triage first — highest volume, existing documentation to retrieve from, and a failure mode that is a slower reply rather than a wrong transaction.
Email processing — 24 hrs a week, live in 2 weeks, payback in 0.7 months.
- Automation score
- 80/ 100
- Hours saved / week
- 198 hrs
- Annual saving
- ₹71L
- To build
- ₹11.2L
- First-year return
- 6.4×
- Payback
- 1.9 mo
General insurance intermediary
Insurance · 180 employeesClaims and underwriting were document pipelines run by hand. Cycle time was dominated by reading paperwork and cross-checking it against a policy, not by the decision itself.
First project
Document extraction, gated. Every automated finding is presented to an underwriter with the page and clause cited — the decision stays human because the regulator requires it to.
Email processing — 94 hrs a week, live in 2 weeks, payback in 0.2 months.
- Automation score
- 79/ 100
- Hours saved / week
- 670 hrs
- Annual saving
- ₹2.6Cr
- To build
- ₹13.2L
- First-year return
- 19.9×
- Payback
- 0.6 mo
Multi-branch automotive dealership
Automotive · 95 employeesEnquiries arrived on WhatsApp, phone and three portals. Nobody could say how many leads were never followed up, because there was no single place they all landed.
First project
Lead qualification and CRM hygiene together — the second is what makes the first measurable, and without it the improvement is invisible to management.
Lead qualification — 108 hrs a week, live in 3 weeks, payback in 0.2 months.
- Automation score
- 76/ 100
- Hours saved / week
- 319 hrs
- Annual saving
- ₹1.3Cr
- To build
- ₹11.2L
- First-year return
- 11.9×
- Payback
- 1 mo
These are modelled outcomes, not customer results. Novaryn is early and has no published engagements yet — rather than dress up invented ones, we ran three realistic business profiles through the production scoring engine and printed what it returned. Run your own and you will see the same arithmetic applied to your answers.
What it is worth
The return, before you talk to anyone
Three inputs. The figure below is produced by the same engine that scores a paid audit — not by a formula written to make the number look good.
Volumes are estimated from headcount. The full audit asks for your real ones, which usually moves the figure in both directions — up on throughput, down where a process is already partly automated.
- Hours removed / week
- 331 hrs
- Full-time equivalent
- 8.3
- Annual saving
- ₹1.2Cr
- To build
- ₹14.9L
- First-year net
- ₹1.1Cr
- Payback
- 1.4 months
Where it comes from
- Customer support60 hrs/wk · ₹22.5L/yr
- Email processing44 hrs/wk · ₹16.3L/yr
- Internal knowledge discovery41 hrs/wk · ₹15.2L/yr
- Manual data entry35 hrs/wk · ₹13.1L/yr
- Data reconciliation33 hrs/wk · ₹12.2L/yr
This assumes nothing is automated today and that every listed system can be connected. It excludes change management, the cost of your team's time during implementation, and any process the audit would find is already partly handled. Automation potential is capped below 100% for every process — something always needs a person.
Pricing
Priced by what you get, not by seats
Start with the audit. Every rupee of it is credited against whatever you build next, so the worst case is that you paid for a report that told you not to bother.
AI Audit
Find out what can actually be automated
₹25,000
Starting at ₹25,000 · credited in full against any build that follows
Businesses that know they have too much manual work but cannot yet say which part is worth fixing first.
- Structured process discovery across every department
- AI Automation Score with the workings shown
- Ranked opportunities with hours saved and annual cost
- ROI, difficulty and implementation estimate per opportunity
- A written AI Opportunity Report you own
- A ninety-minute walkthrough with the engineer who wrote it
Typically 1–2 weeks
Start the auditAI QuickStart
Most chosenOne process, in production, in a month
₹75,000
Starting at ₹75,000 · fixed scope, fixed price
Businesses with one obviously expensive process, who want proof before committing to a programme.
- Everything in the AI Audit
- One AI employee, built and deployed to production
- Up to three system integrations
- Knowledge base built from your own documents
- Human approval policy configured to your risk appetite
- Execution logs, cost tracking and alerting
- Thirty days of support after go-live
Typically 3–5 weeks
Talk about AI QuickStartAI Transformation
A department, rebuilt around AI systems
₹2,50,000
Starting at ₹2,50,000 · scoped from the audit
Businesses ready to automate a whole function — support, finance or the top of the funnel — rather than a single task.
- Everything in AI QuickStart
- Multiple AI employees working together
- Workflow automation across departments
- Unlimited integrations, including custom APIs and MCP servers
- Evaluation datasets and staging-to-production promotion
- Role-based access, audit logging and data retention policy
- Team training and runbooks
- Ninety days of support after go-live
Typically 8–14 weeks
Talk about AI TransformationManaged AI Operations
We run what we built
Custom
Custom monthly — priced on agents in production and execution volume
Businesses running AI in production who would rather not hire a team to keep it running.
- 24/7 monitoring of every agent and workflow
- Incident response against an agreed SLA
- Prompt, model and routing optimisation
- Cost optimisation with a monthly savings report
- Continuous workflow improvement
- Quarterly business review against measured ROI
- A named engineer who knows your estate
Typically Ongoing
Talk about Managed AI Operations
Evidence
We run 2 AI products of our own
Not a portfolio page — the reason to believe the rest of this one. Every product below is live, built on this platform, and open in a new tab right now.
Next
Find out what your business could automate
Thirteen questions, four minutes, and a costed opportunity list you keep whether or not you build anything with us.